Warranty info, defects, submit a claim & more.
Converse products come with a manufacturer’s warranty, which covers any defects in materials and workmanship for a specified period. However, this warranty does not cover damages resulting from normal wear and tear or misuse of the footwear. If you h
If you have identified defects in one or more of the items ordered, you can proceed with a return request by contacting us. Please note that it is mandatory to provide some pictures.
Authorization is necessary for all claims. To request one, please contact us with the following details;. Please note that it is mandatory to provide pictures. Upon receiving your information, we will respond based on your specific case.